Promotions & Discount Terms

Clear rules for Rayshe offers, codes and free shipping

Recurring offers

The $79.99 threshold is stated in the store's base offer currency. Where local currency is displayed, checkout may convert the threshold and determine eligibility using current store and market settings.

Using a discount code

• Enter the code before completing checkout and confirm that the saving appears in the order summary.
• A code may require a minimum merchandise subtotal or minimum number of eligible items.
• Only products, customers, destinations and sales channels included in the live offer qualify.
• Unless an offer expressly permits a combination, discount codes and automatic discounts cannot be stacked.
• A code has no cash value, cannot be exchanged for cash and does not reduce taxes or excluded charges unless expressly stated.

First-order eligibility

Rayshe currently identifies first-order use by the email address supplied at checkout. Each email address may use the first-order offer once. Use of another email to obtain repeated first-order discounts may result in cancellation or adjustment when reasonably identified, subject to applicable law. An email-only control may not detect every repeat customer and does not create a right to repeated use.

Forgotten code: 24-hour request

A customer who forgot to enter a code may contact Rayshe within 24 hours after payment. A correction is available only when the code was valid at the time of purchase and the original order satisfied every offer condition. After verification, Rayshe may return the eligible difference to the original payment method. The request does not extend the code, create eligibility, or permit prohibited stacking.

Changes, returns and limited offers

How savings are recalculated

What happens if an order is changed or an item is unavailable?

If an item is removed, changed, cancelled or unavailable, Rayshe may recalculate the merchandise discount and free-shipping eligibility. If the revised order no longer qualifies, the customer may need to pay the resulting price or shipping difference before fulfillment, or Rayshe may adjust the applicable refund.

How is a partial return calculated?

Rayshe recalculates the offer based on the items kept. The refund may deduct a discount that no longer applies and any original standard-shipping amount that becomes payable because the retained merchandise no longer meets the post-discount $79.99 threshold. The calculation remains subject to the Returns & Refunds Policy and applicable law.

Can promotions be combined?

Not unless the live offer expressly says so and checkout accepts the combination. A displayed code, automatic discount and free-shipping rule can interact differently depending on Shopify configuration. The final order summary controls, except for an evident error or rights that cannot be waived.

What rules apply to temporary campaigns?

A limited promotion may have its own dates, time zone, eligible products, countries, customer segment, minimum spend or quantity, usage limit, exclusions and combination rules. Those campaign-specific terms supplement this page. When they conflict, the more specific offer terms apply to that campaign, subject to law.

What if a promotion contains an obvious error?

Rayshe may correct or cancel a manifest pricing, code, configuration or description error. Orders already placed are handled under the Terms of Service and applicable law. Rayshe will not rely on this clause to disguise a valid advertised offer or remove non-waivable consumer rights.

Other conditions

• Offers are available only while active and, where stated, while qualifying stock lasts.
• Cancelled, refunded or returned portions do not create a cash entitlement to unused discount value.
• Gift cards, store credit, sale items or specified products may be excluded only when the live offer states that exclusion.
• Rayshe may limit or refuse misuse, automated exploitation, resale-focused orders or fraudulent use of promotions.
• Taxes, customs charges, remote-area surcharges and non-standard delivery may remain payable unless the offer expressly includes them.