Shipping Policy

Last updated: October 2025

Thank you for shopping with Rayshe.
We aim to provide a smooth and transparent shipping experience for all our customers.
Please review the details below regarding processing time, delivery estimates, and shipping conditions.

1. Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your payment confirmation.

During peak seasons, holidays, or high-demand launches, processing times may be slightly extended.
Once your order is shipped, you will receive a tracking number via email.

2. Estimated Delivery Time

Delivery time varies depending on the destination country and local postal service efficiency.
Below are the estimated average delivery times after dispatch:

⚠️ Note: Delivery times are estimates and may vary due to customs inspections, local courier delays, or other unforeseen circumstances.

3. Free Shipping Policy

We offer Free Shipping on all orders over $79.99 USD (after discounts, before taxes).

Orders below this threshold will have shipping fees calculated at checkout based on destination and weight.

4. Rush Delivery

For express or rush delivery requests, please contact us at rayshecustomer@outlook.com before placing your order.

We will confirm availability and the additional shipping cost.
Please note that Pre-Order or Pre-Sale items are not eligible for expedited or rush delivery.

5. International Shipments

We are happy to ship worldwide, including to Canada, Mexico, Australia, the UK, and other international regions.

Please note that all international orders are final sale and not eligible for return or exchange.
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

6. Refused Deliveries

If a delivery is refused by the recipient, it may be subject to additional return shipping fees or restocking charges.
We strongly recommend contacting us before refusing delivery to avoid extra costs.

7. Standard Delivery & Delays

Shipping carriers may occasionally experience delays beyond the estimated delivery window.
Unfortunately, Rayshe has no control over courier delays once a package is shipped.

If your tracking shows “Arriving Late,” please contact the carrier directly for the most accurate delivery updates.

8. Tracking Information

Once your order is shipped, you will receive a tracking number by email.

If tracking shows “Delivered” but you haven’t received your package:

• Check with your local post office or delivery agent.

• Verify with neighbors, reception desks, or parcel lockers.

Rayshe is not responsible for lost packages marked as delivered by the carrier.

9. Contact Us

If you have any questions about your delivery or need assistance, please contact us:

📧 Email: rayshecustomer@outlook.com
📱 Instagram: @rayshe_shop